Who we are
Our website address is: https://www.gilcare.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Privacy Policy
Last Updated: November 1, 2024
Introduction
We at [Gilcare] (“we,” “us,” or “our”) understand the importance of protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered healthcare platform and related services.
Information We Collect
Personal Information
- Name, date of birth, and contact information
- Government-issued identification numbers
- Payment and insurance information
- Login credentials and account preferences
Health Information
- Medical history and conditions
- Symptoms and diagnoses
- Treatment plans and medications
- Healthcare provider interactions
- Medical test results and reports
Technical Information
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- AI interaction data and feedback
How We Use Your Information
Healthcare Services
- Providing AI-powered diagnostic assistance
- Facilitating healthcare provider connections
- Managing appointments and consultations
- Processing payments and insurance claims
- Improving our AI algorithms and healthcare services
Platform Improvement
- Enhancing user experience
- Developing new features
- Training and improving our AI models
- Analyzing usage patterns and trends
- Quality assurance and safety monitoring
Data Protection and Security
Security Measures
- Industry-standard encryption (AES-256)
- Regular security audits and assessments
- Multi-factor authentication
- Secure data centers and backup systems
- Employee training and access controls
HIPAA Compliance
We maintain strict compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws. This includes:
- Implementing required technical safeguards
- Regular compliance audits
- Business Associate Agreements with partners
- Employee training on privacy practices
- Breach notification procedures
Data Sharing and Disclosure
Healthcare Providers
- Sharing with your authorized healthcare providers
- Emergency medical services when necessary
- Healthcare institutions within our network
- Specialists for consultations
Service Providers
- Payment processors
- Cloud storage providers
- Analytics services
- Security and fraud prevention
- Technical support services
Legal Requirements
- Court orders and legal proceedings
- Regulatory compliance
- Law enforcement requests
- Protection of legal rights
Your Rights and Choices
Access and Control
- View and download your health data
- Request corrections to your information
- Opt-out of certain data uses
- Delete your account and data
- Export your health records
Communication Preferences
- Manage notification settings
- Opt-out of marketing communications
- Choose communication methods
- Update contact information
Children’s Privacy
We do not knowingly collect information from children under 13 without parental consent. Parents can review, delete, or refuse further collection of their child’s information.
International Data Transfers
If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes and obtain consent where required by law.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact us at:
Gilcare
Email: gilcare.com@gmail.com
Phone:
Address:
Additional Rights
Depending on your location, you may have additional privacy rights under local laws (such as GDPR, CCPA). Please contact us to exercise these rights.
Effective Date
This Privacy Policy is effective as of November 1, 2024.